Privacy policy

1. Introduction

DE RENDA LINGERIE LUXO values the privacy and security of its customers, visitors, and partners. This Privacy Policy describes how we collect, use, share, and protect your personal information when you access or make purchases on our website www.derendalingerie.com, use our services, interact with our digital platforms, or communicate with us.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, we recommend discontinuing the use of our services.

2. Changes to This Policy

We may update this Policy from time to time to reflect legal, regulatory, or operational changes. The new version will take effect from the date of publication on the website. Periodic review is recommended.

3. Information Collected

3.1. Information provided directly by you

  • Full name, email, phone number, address.
  • Payment data (securely stored by processors such as Shopify Payments, PayPal, etc.).
  • Order details and purchase preferences.

3.2. Information collected automatically

  • IP address, browser type, device, operating system.
  • Browsing data, pages visited, time spent.
  • Cookies and similar technologies for behavior analysis.

3.3. Information from third parties

  • Integrated platforms (Shopify, Meta, Google, TikTok, Mercado Livre, Amazon, Shopee).
  • Payment processors and logistics providers.

4. Purposes of Data Use

We use your personal information to:

  • Process and manage orders, payments, and deliveries.
  • Personalize the shopping experience and recommend products.
  • Send marketing communications when authorized.
  • Comply with legal and regulatory obligations.
  • Prevent fraud and ensure platform security.

Legal basis for processing: LGPD (Art. 7), GDPR (Art. 6), and CCPA.

5. Data Sharing

Your data may be shared with:

  • Technology service providers (Shopify, AWS, Google, Meta, etc.).
  • Logistics operators and carriers.
  • Marketplace platforms for integration and logistics.
  • Anti-fraud and identity verification services.
  • Legal authorities when required.

We do not sell your personal information.

6. International Data Transfer

As we use global platforms, your data may be transferred outside Brazil and Europe, in accordance with Standard Contractual Clauses recognized by GDPR and LGPD.

7. Your Rights

To exercise your rights under the LGPD, GDPR, and CCPA, please send an email to comercial@derendalingerie.com.

8. Data Security

We adopt technical and administrative measures to protect your information.

9. Children’s Policy

Our services are not intended for individuals under 18 years of age.

10. Data Protection Officer (DPO) Contact

Name: Drenda Freaza
Email: comercial@derendalingerie.com
Address: Av. Antônio Carlos Magalhães, 1034, Loja 30-C, Salvador/BA, ZIP 41825-906, Brazil.

Cookie Policy – DE RENDA Lingerie Luxo

Last updated: 07/15/2025

What Are Cookies?

Cookies are small text files stored on your device when you visit our website.

How We Use Cookies:

  • Essential: required for the website to function.
  • Performance: analysis and improvements (Google Analytics).
  • Advertising: relevant ads (Google Ads, Meta Ads).

Cookie Management

You can set your browser to refuse or delete cookies.

Cookie Consent (CMP)

This website uses a consent management platform (CMP) compliant with Google Ads and GDPR requirements. You can manage your cookie preferences by clicking on the consent banner.

Contact

For questions about Cookies, please email comercial@derendalingerie.com.

This website uses cookies to ensure the best experience and for analysis and advertising purposes.